Environment
Environment Sustainability Management Goals
We are committed to leading responsible environmental stewardship across all dimensions of our business : managing resources efficiently, reducing our carbon footprint, developing sustainable products, protecting ecosystems, and embedding environmental accountability from the boardroom to our operations : ensuring that every decision we make today contributes to a healthier planet tomorrow.
Resource Management
Challenges and Opportunities
The environmental resource management of the Company with branches nationwide presents several significant challenges. Controlling electricity consumption across various branches, including air conditioning systems, lighting, and equipment, requires close supervision. Water management at each branch and waste management from packaging require efficient systems. The differences in location between branches in shopping malls and standalone branches affect the patterns and volumes of resource usage, making it complex to establish appropriate standards and measures.
However, this extensive network of branches and warehouses opens significant opportunities for sustainability development. Implementing energy-saving technologies such as LED lighting, smart air conditioning systems, and solar cell systems on warehouse rooftops will reduce costs and environmental impact in the long term. Collecting resource usage data from all branches can be analyzed to improve and set concrete targets for resource reduction. Furthermore, sustainability operations help build a positive image with customers and society, which is a crucial factor in today's competitive environment.
Energy
The company focuses on using energy resources efficiently to reduce environmental impact by promoting the use of alternative energy and changing employees' energy consumption behavior through communication and understanding. Investment in clean energy technology, although it may impact short-term profits, will help control operating costs in the long run, reduce risks from energy price volatility, and create an image of an organization that is responsible to society and the environment. All of this aligns with operations according to GRI standards and supporting SDGs in creating sustainability for both business and the environment.
- Aim for clean energy use in operations
- Study feasibility and implement electric vehicles (EV) to replace company transportation vehicles and use electric transportation vehicles in Om Yai warehouse to cover 20% of total transportation vehicles across the entire company
- Reduce electricity consumption in headquarters and warehouses by 8% from base year 2023
- Increase the proportion of renewable energy use in business operations to at least 10%
- Expand the use of electric transportation vehicles in Om Yai warehouse to cover 40% of total transportation vehicles
- Reduce electricity consumption in headquarters and warehouses by more than 10% from base year 2023
- Increase the proportion of renewable energy use in business operations to at least 15%
Resource Management Projects
Solar Power Generation System Installation Project at Om Yai Warehouse
In 2025, the Company expanded its rooftop solar power generation systems (Solar Rooftop) from 2024 to increase the proportion of renewable energy use and reduce reliance on conventional electricity sources, reflecting the Company's commitment to sustainable business operations and minimising environmental impact.
The Solar Rooftop system at Om Yai Warehouse generated a total of 174,584 kWh throughout 2025, accounting for approximately 47% of the warehouse's total electricity consumption, successfully meeting the set target. Meanwhile, electricity consumption from conventional sources (excluding solar energy) was 372,156 kWh, representing approximately 0.01% of the Company's total revenue — demonstrating effective energy management and cost efficiency in line with the scale of the Company's operations.
2025 Performance Results
Revenue from sales and services
The solar panels can generate a total of
accounting for 47 percent of the electricity consumed in the warehouse.
Energy efficiency per revenue improved by
| Year | Electricity consumption of the company's warehouses, headquarters, and branches under direct energy usage control* (kilowatt-hours) | Revenue from sales and services (million baht) | Electricity consumption of: Warehouses, headquarters and company branches under energy control (Kilowatts per 1.0-million-baht revenue) |
|---|---|---|---|
| 2023 | 1,232,521.28 | 2,529.51 | 487.26 |
| 2024 | 1,316,882.00 | 3,111.27 | 423.26 |
| 2025 | 1,439,151.32 | 3,664.35 | 392.74 |
Note: Reporting Scope and Number of Branches
The Company has continuously expanded its operational footprint to a total of 17 locations (as of 2025).
2023: 5 locations
2024: Additional 5 locations
2025: Additional 7 locations
Water
The company recognizes the impacts of climate change that cause more severe floods and droughts, affecting the variability of water resources and shortage problems. Although the retail business does not use large amounts of water, the organization recognizes that water is a resource that must be shared with communities and society. Therefore, a comprehensive water management plan has been developed through establishing working groups and coordinating with relevant agencies, focusing on cost-effective water use through principles of reducing water consumption by checking leakage points and building awareness among employees, while controlling wastewater discharge to comply with legal standards and receive review from external agencies, to ensure sustainable water resource allocation and create responsibility to communities and society according to international sustainable development principles.
- Reduce water consumption per employee per year by 6% for warehouses and standalone branches compared to baseline year 2023
- Develop automated water usage data collection system
- Install water-saving equipment at all usage points
- Reduce water consumption per employee per year by 12% for warehouses and standalone branches compared to baseline year 2023
- Reuse treated water for warehouse cleaning at least 20% of total water consumption by 2034
- Develop comprehensive water management system
- Establish sustainable water usage standards for all departments
Water Resource Management Projects
- The Company operates a total of 13 controlled branches (as of 2025), expanding continuously in line with business growth — from 3 branches in 2023, to 8 branches in 2024, and 13 branches in 2025 — covering regional areas and additional educational institutions.
- An analysis of tap water consumption revealed that in 2024, water consumption per employee increased by 17.30% compared to the base year, primarily driven by business expansion. However, in 2025, the Company successfully reduced water consumption per employee to 13.24 units per person per year, a significant decrease of 28.88% from the previous year, surpassing the organisation's target of 3% reduction from the base year — despite the number of branches and employees growing to 503 people.
- These results reflect the effectiveness of the Company's water management measures, including employee awareness campaigns and the design of new branches that prioritise efficient resource use, in alignment with the Company's sustainability goals.
2024 Performance Results
Waste
The Company recognizes that waste management is a significant environmental issue and is committed to responsible practices throughout its operational chain. The Company's approach encompasses source reduction, efficient use of resources, proper disposal, regulatory compliance, and transparent data reporting. Waste is categorized into two main types: recyclable waste (cardboard boxes, plastic ropes, plastic bags, and other recyclable materials) and waste destined for landfill, each with clearly designated responsible parties. The Company aims to minimize the volume of waste sent to landfill, increase the rate of material recovery and reuse, and continuously improve waste management efficiency, in alignment with its environmental and sustainability goals.
2025 Performance Results
- Reduce landfill waste by 15% compared to baseline year 2024
- Reduce waste by 5% compared to baseline year 2024
- Develop comprehensive waste management system following 3R principles
- Reduce landfill waste by 30% compared to baseline year 2024
- Enhance systematic waste reuse and recycling processes
- Reduce waste by 10% compared to baseline year 2024
- Create organizational culture for sustainable waste management
- Develop into a model office with efficient waste management practices
Waste Management Projects
Climate Change Management
Challenges and Opportunities
The Company recognizes the growing risks posed by climate change, particularly the potential impact of a 2-degree Celsius rise in global temperature on its operations across 202 branches nationwide, and has developed a Business Continuity Plan (BCP) encompassing alternative transportation route planning, emergency communication systems, continuous product sourcing, and appropriate insurance coverage. Climate change matters fall under the oversight of the Board of Directors, ensuring strategic accountability at the highest level of the organization. The Company is committed to setting measurable greenhouse gas emission reduction targets covering Scope 1, Scope 2, and Scope 3, in alignment with the TCFD reporting framework.
In 2025, the Company began studying and collecting Scope 3 greenhouse gas emission data, with plans to expand Scope 3 data collection more comprehensively in 2026. Additionally, the Company plans to engage specialized consultants in 2026 to assess climate impacts and financial risks, establish greenhouse gas emission baselines across all Scopes, and develop mitigation and adaptation strategies in line with international standards, in order to strengthen long-term climate resilience and accountability.
Green Office
The Company continuously implements a paper reduction program as part of its commitment to sustainable and environmentally responsible business operations, promoting the transition to digital systems to reduce unnecessary printing and improve resource efficiency. In 2024, the Company reduced paper consumption by 355 reams, representing a 9.6% decrease from the previous year, yielding significant environmental benefits including the conservation of 21 trees, savings of 3,550 liters of water in the production process, a reduction of 887.5 kilograms of CO₂ equivalent in greenhouse gas emissions, and a decrease of over 887.5 kilograms of paper waste. Continuing into 2025, the Company further expanded the program, achieving an additional reduction of 50 reams in paper usage for sales reports and tax invoices, a 2.49% decrease compared to 2024, resulting in a reduction of over 109 kilograms of paper waste. This reflects the Company's ongoing commitment to conserving natural resources and minimizing environmental impact for future generations.
Green Receipt for the World Project
The Company demonstrates its commitment to environmentally responsible business operations through the adoption of FSC-certified (Forest Stewardship Council) cashier paper across all branches nationwide. This initiative supports sustainable forest management — ensuring timber is harvested in accordance with natural regeneration rates and that biodiversity within ecosystems is protected — connecting environmental conservation directly to everyday business touchpoints experienced by every customer.
In 2024, the value of FSC-certified paper procurement increased by 75.4% compared to the prior year, reflecting both business expansion and the strengthening of the Company's environmental policy. Building on this foundation, the Company continued to expand FSC-certified paper usage systematically across all branches in 2025, with procurement value increasing further by 55.77% compared to the previous year. This continuous progress not only raises awareness of sustainable forest resource conservation among employees and customers, but also creates meaningful positive environmental impact at a global level — through a small but significant touchpoint that connects with every customer, every day.
2025 Performance Results
Greenhouse Gas Emissions from All Company Operations
Greenhouse Gas Emissions for Activities from Areas Where the Company Has Control Over Resource Usage Only
Greenhouse Gas (GHG) Emissions
The company monitors and reports electricity consumption through the K Climate 1.5 platform, which meets recognized calculation standards. Since the company operates a retail business by leasing space in department stores, it is required to comply with the energy management measures set by the landlords, making it impossible to directly control the switching on and off of electricity and air conditioning systems. The company therefore focuses on deploying energy-efficient equipment in the areas it can control, and reports energy consumption from two perspectives as follows.
Perspective 1: Total Organization-wide Energy Consumption, covering all branches including leased spaces in department stores where the company has no direct control over energy use. Electricity consumption increased from 6.87 million kWh in 2023 to 10.25 million kWh in 2025, driven directly by continuous branch expansion. The electricity consumption per revenue ratio increased slightly by 2.91% from the base year.
Perspective 2: Energy Consumption in Areas Under the Company's Direct Control, comprising the head office, Om Yai warehouse, and branches where the company manages energy directly. The number of such locations expanded from 5 in 2023 to 17 in 2025. When comparing only the original 5 locations from the base year, the electricity consumption per revenue ratio decreased by as much as 36.79%. Even when all 17 controlled locations are included, the ratio still decreased by 19.40%, significantly exceeding the target of 5% reduction from the base year.
The substantial reduction in the energy-to-revenue ratio is attributable to revenue growing at a faster rate than electricity consumption, reflecting continuously improving energy management efficiency even during a period of rapid business expansion.
Table 1: Greenhouse Gas Emissions from All Company Operations
| Year | Sales (MB) | Scope 1 (tCO2e) | Scope 2 (tCO2e) | Scope 3 (tCO2e) | Total (tCO2e) | Greenhouse Gas Emission Intensity ((tCO2e) / Sales 1 Million Baht) |
|---|---|---|---|---|---|---|
| 2023 | 2,543.26 | 99.54 | 3,435.28 | na | 3,534.82 | 1,389.88 |
| 2024 | 3,127.91 | 101.58 | 4,252.94 | na | 4,354.52 | 1,389.88 |
| 2025 | 3,682.74 | 185.22 | 5,122.21 | 1,008.36 | 6,315.79 | 1.714.97 |
Table 2: Greenhouse Gas Emissions for Activities from Areas Where the Company Has Control Over Resource Usage Only
| Year | Sales (MB) | Scope 1 (tCO2e) | Scope 2 (tCO2e) | Total (tCO2e) | Greenhouse Gas Emission Intensity ((tCO2e) / Sales 1 Million Baht) |
|---|---|---|---|---|---|
| 2023 | 2,543.26 | 99.54 | 616.14 | 715.68 | 281.40 |
| 2024 | 3,127.91 | 101.58 | 658.31 | 759.89 | 242.94 |
| 2025 | 3,682.74 | 113.34 | 719.43 | 832.77 | 226.13 |
Note: Reporting Scope and Number of Branches
The Company has continuously expanded its operational footprint to a total of 17 locations (as of 2025).
2023: 5 locations
2024: Additional 5 locations
2025: Additional 7 locations
Environmental Management
Challenges and Opportunities
Environmental management presents a key challenge for the Company's retail operations, as day-to-day activities generate waste, consume natural resources, and create environmental impacts that require active management. Increasingly stringent environmental regulations and growing stakeholder expectations further demand that the Company demonstrate responsible and measurable environmental performance. At the same time, effective environmental management creates opportunities to reduce operating costs through efficient resource use and waste reduction, strengthen the Company's reputation, and build stakeholder confidence through transparent and consistent environmental reporting — all of which support the Company's long-term sustainable growth.
Environmental Management Goals
The company has established environmental management goals with a focus on strict compliance with environmental laws and regulations, with the primary objective of operating without any form of environmental law violations and maintaining operational standards to prevent situations that could lead to receiving warning letters from government agencies, fines, or environmental lawsuits. The company has defined clear success indicators by maintaining the number of environmental law violations at zero cases per year continuously to reflect management efficiency and concrete environmental responsibility, as well as building confidence among all stakeholder groups in driving the business towards quality sustainability.
Moshi Green Awareness
This is a core environmental operational approach that aims to systematically and comprehensively drive activities through new employee training, current employee development, and instilling core sustainability values as part of organizational culture. This project serves as the main conceptual framework for creating various projects that cover waste management, energy management, efficient water resource utilization, and operations in compliance with environmental laws. It emphasizes building knowledge and understanding about wastewater control, solid waste management, and air pollution control from vehicles in warehouse operations, so that employees at all levels—from management to operational staff—can work correctly, participate in waste reduction, energy conservation, and efficient resource utilization. This will lead to sustainable organizational development that is environmentally friendly in the long term.
2025 Performance Results
The company had
The company incurred
The company has joined the ESG DNA program of the Stock Exchange of Thailand, targeting all office employees to complete 4 ESG learning courses. Upon successful completion, employees receive a certificate of achievement.
Eco-Friendly Products
Challenges and Opportunities
The growing demand for eco-friendly products presents both a challenge and an opportunity for the Company. Sourcing and developing products that meet environmental standards requires significant investment in supplier engagement, product innovation, and quality assurance, while increasing regulatory requirements and evolving consumer expectations add further complexity to the process. The Company is therefore committed to expanding its range of eco-friendly products, working closely with suppliers to promote sustainable sourcing practices, and providing customers with clear and credible product information. These efforts not only respond to changing market demands but also strengthen the Company's competitive position, build long-term customer loyalty, and contribute to the country's sustainable consumption and production goals.
- Increase eco-friendly products by 5 collections by 2030
- Increase the number of eco-friendly products by 10% compared to the previous year
In 2025, the company selected products that primarily use recycled materials to reduce environmental impact and meet the needs of consumers who prioritize environmental conservation. We have chosen to develop 3 main product categories: notebooks made from recycled paper, bags made from used plastic bottles, and other household products such as baskets, clothes hangers, and trash cans made from PP and PS plastic scraps, which are waste from the production process. The selection of these products is based on market popularity and the potential for efficient use of recycled materials. In the design and development process for each product category, the company focuses on creating a balance between aesthetics, durability, and sustainability, so that products can meet the needs of modern consumers who want to reduce waste generation and participate in environmental care through purchasing globally responsible products.
Eco-Friendly Packaging
Challenges and Opportunities
Transitioning to eco-friendly packaging presents a significant challenge for the Company, as it requires balancing cost, functionality, and environmental performance across a large and diverse product range. Sourcing sustainable packaging materials that meet both quality standards and environmental criteria demands close collaboration with suppliers, while tightening regulations on single-use plastics and packaging waste add further urgency to the transition. The Company is therefore committed to systematically reducing packaging waste, increasing the use of recyclable and sustainable packaging materials, and working with suppliers and customers to promote responsible packaging practices. These efforts not only reduce the Company's environmental footprint but also lower long-term material costs, strengthen regulatory compliance, and demonstrate the Company's commitment to sustainable business practices — building trust with customers and stakeholders alike.
- Develop more sustainable and reusable packaging
- Change tags from regular paper to recycled paper by 2027
- Expand the use of recycled materials in other types of packaging
- Increase the conversion of packaging materials to recycled materials or reduce packaging usage by at least 4 products per year
- Continuously develop eco-friendly packaging innovations to support long-term sustainability goals
The Toy to Joy project sustainable consumption and production
The Toy to Joy project collected 121.21 kg of donated plush toys and stuffed animals, which were redistributed to underprivileged children — reducing waste while bringing joy to those in need. From an environmental perspective, the project prevented an estimated 1,260 kg CO2e of greenhouse gas emissions, derived from avoided production of new toys (approximately 1,212 kg CO₂e) and prevention of landfill emissions (approximately 48 kg CO₂e), equivalent to reducing approximately 5,000 km of petrol vehicle travel or planting 50–60 trees over 10 years. The project aligns with Circular Economy principles and supports UN SDG 12 (Responsible Consumption and Production) and SDG 13 (Climate Action), demonstrating that small a
Disclaimer: Greenhouse gas emission figures presented are preliminary estimates based on average values from textile and toy product lifecycle studies, referencing the US EPA Waste Reduction Model (WARM) and IPCC Guidelines for National Greenhouse Gas Inventories. Actual values may vary depending on the materials and manufacturing processes of individual products.
Packaging Reduction Project
The Company has continuously implemented a packaging reduction initiative, transitioning products from individual OPP plastic bags to in-store display arrangements at branch points of sale — maintaining product quality and presentation while significantly reducing plastic use. In 2024, this initiative eliminated 1,200,000 OPP plastic bags (3 tonnes) and 8,400 packaging boxes for portable mirror products, resulting in a reduction of 10.5 tonnes of CO2 equivalent, and saving 1,500 litres of crude oil in the production process. Building on this, in 2025 the Company further reduced plastic packaging across four categories by a combined 592,892 pieces, equivalent to 0.777 tonnes. Taken together, these efforts demonstrate the Company's commitment to balancing business growth with responsible environmental stewardship — reducing plastic waste that would otherwise take up to 450 years to decompose in nature
Green Tag
The project to change paper tags to recycled paper is part of the company's commitment to developing and modifying packaging to be more environmentally friendly, with the main goal of replacing materials that cannot decompose naturally to achieve 3 important objectives: reducing waste in nature, reducing the use of new resources, and promoting the use of recyclable and biodegradable materials.
In 2024, the company studied and designed the transition from using art card paper to recycled paper for product tags, carefully considering the quality of recycled paper to ensure durability and suitability for products, efficient recycling processes to reduce environmental impact, and suitability for actual use. The company has set a goal to change to using recycled paper for no less than 30% of total usage for product tags by 2027, as an important step in reducing environmental impact and promoting sustainable resource utilization.
