ESG Performance Data
ESG practices are at the core of building sustainability and strengthening stakeholder confidence.
The commitment to responsible business operations takes into account the impacts on the environment, society, and good corporate governance.
Environment Dimension
Environment Dimension
| SET | GRI | Data | Performance Results | ||||
|---|---|---|---|---|---|---|---|
| Unit | 2022 | 2023 | 2024 | note | |||
| For energy management calculations (E2), conversions follow this sequence: original unit to Mega-Joules to kilowatt-hours (kWh), with 1 megajoule equivalent to 0.277777778 kWh. | |||||||
| E2.1C | GRI 3-3 | Energy Management Plan | Yes/No | na | na | Yes | |
| E2.2C | GRI 302-1 | Energy consumption (electricity/fuel) | kWh | 0 | 7,237,975.14 | 8,968,081.77 | The company collects electricity and energy consumption data for warehouses/HQ and all branches. |
| E2.3C | GRI 302-1 | renewable energy usage | kWh | 0 | - | 84,642.00 | |
| E2.4R | GRI 3-3 | energy management targets | kWh | na | na | 1,440,183.13 | The company calculates electricity consumption for warehouses/HQ and only branches under the company's control, using 2023 as the base year (calculated per 1 million baht of revenue). |
| E2.5R | GRI 302-3 | energy intensity (energy consumption per unit) | kWh/Unit | na | na | 8,338,592.01 | |
| Additional indicators for which data is being collected. | |||||||
| Electricity consumption | kWh (units) per year | na | 6,872,972.20 | 8,507,591.49 | The company collects electricity consumption data for warehouses/HQ and all branches. | ||
| Diesel consumption | Liters per year | na | 33,794 | 35,051 | |||
| Gasoline consumption | Liters per year | na | 2,644 | 2,430 | |||
| LPG consumption (cooking gas) | Kilograms per year | The company does not use this type of fuel. | |||||
| LPG consumption (fuel) | Liters per year | The company does not use this type of fuel. | |||||
| NGV consumption (fuel) | Kilograms per year | The company does not use this type of fuel. | |||||
| Aviation fuel (Jet Fuel) consumption | Liters per year | na | na | ||||
| Chilled water consumption | Square meters of air-conditioned area | The company does not use this type of fuel. | |||||
| Renewable energy consumption from solar energy | kWh per year | na | na | 84,642 | |||
| Renewable energy consumption from biomass fuel (please specify type: wood chips, agricultural residues, rice husks) | Kilograms per year | The company does not use this type of fuel. | |||||
| Renewable energy consumption from biofuel | Cubic meters per year | The company does not use this type of fuel. | |||||
| Energy Unit Conversion: Original Units to Kilo-Joules (kJ), Calculate the conversion from original units to kilo-Joules (KJ). If the original unit is kWh, there is no unit conversion | Calculate conversion from original units | Convert from the original unit to kilo-Joules (kJ), then divide by 1000 to get Mega-Joules (MJ) | Reference source for unit conversion from the Ministry of Energy | ||||
| Amount of electrical energy usage 1 kWh | Not converted from kWh | na | 6,872,972 | 8,507,591 | |||
| Amount of diesel fuel usage 1 liter | 36,420 | 0 | 1,230,777 | 1,276,557 | |||
| Amount of gasoline usage 1 liter | 31,480 | 0 | 83,233 | 76,496 | |||
| Amount of LPG (cooking gas) usage 1 kilogram | 49,296 | 0 | 0 | 0 | The company does not use this type of fuel. | ||
| Amount of LPG (fuel) usage 1 liter | 26,620 | 0 | 0 | 0 | The company does not use this type of fuel. | ||
| Amount of NGV (fuel) usage 1 kilogram | 38,148 | 0 | 0 | 0 | The company does not use this type of fuel. | ||
| Amount of Jet Fuel usage 1 liter | 34,530 | 0 | 0 | 0 | |||
| Amount of chilled water usage / air conditioning cooling | 0 | 0 | 0 | The company does not use this type of fuel. | |||
| Amount of renewable energy usage from solar energy | Not converted from kWh | na | na | 84,642 | |||
| Amount of renewable energy usage from biomass fuel, please specify type: wood chips, agricultural residues, rice husks 1 kilogram | 12,680 | 0 | 0 | 0 | The number 1 Kg = 12,680 kJ for Agricultural waste from the energy unit conversion calculator website of the Ministry of Energy https://public.tableau.com/app/profile/epposite/viz/shared/G6944HP72. However, the company does not use this type of fuel. | ||
| Amount of renewable energy usage from biofuel 1 cubic meter | 20,930 | 0 | 0 | 0 | The company does not use this type of fuel. | ||
| E3 Water Management | |||||||
| E3.1C | GRI 3-3 | Water Management Plan | Yes/No | na | na | Yes | |
| E3.2C | GRI 303-5 | Water Usage Volume | Cubic meter | na | 4,283.60 | 5,397.00 | Disclosed only for warehouses and standalone branches |
| E3.3R | GRI 3-3 | Water Usage Targets | Cubic meter | na | na | 15 | The company has set a target to reduce water usage per employee by 3% annually, reaching 18% by 2030. The target for water reuse at warehouses is 20% by 2030 and 50% by 2034 (applicable only to warehouses, standalone stores, Sampheng, and The OK Station). The base year is 2024. |
| E3.4R | Water Usage per Unit (water intensity) | Cubic meter/unit | na | 449.43 | 529.82 | Disclosed only for warehouses and standalone branches. The increase in water usage is due to the increase in the number of standalone branches. | |
| E3.5R | Percentage of Wastewater Treated before Discharge | % | na | na | 100 | Disclosed only for warehouses and standalone branches. The increase in water usage is due to the increase in the number of standalone branches. | |
| E4 Waste and waste management | |||||||
| E4.1C | GRI 3-3 | Waste and Waste Management Plan | Yes/No | na | na | Yes | |
| E4.2C | GRI 306-3 | Amount of Waste Generated | Kilogram | na | na | 225.00 | |
| E4.2C | Amount of Hazardous Waste Generated | Kilogram | na | na | na | ||
| E4.2C | Amount of Non-Hazardous Waste Generated | Kilogram | na | na | na | ||
| E4.3R | Waste and Waste Management Targets | Kilogram | na | na | na | ||
| E4.4R | Amount of Waste That Has Gone Through Reuse and/or Recycle Processes | Kilogram | na | 165.35 | 198.52 | ||
| GRI Disclosures beyond the SET manual | |||||||
| GRI 302: Energy | |||||||
| GRI 302-2 | Energy consumption outside of the organization | kWh | na | na | na | ||
| GRI 302-4 | Reduction of energy consumption | kWh | na | 0 | 0 | ||
| GRI 302-5 | Reductions in energy requirements of products and services | kWh | na | na | na | ||
| GRI 303: Water and Effluents 2018 | |||||||
| GRI 303-1 | Interactions with water as a shared resource | Yes/No | na | na | na | The company has no interaction with public water sources. | |
| GRI 303-2 | Management of water discharge related impacts | Yes/No | na | na | Yes | The company contracts external agencies to review wastewater values for warehouses. | |
| GRI 303-3 | Water withdrawal | Cubic meter | na | 4,283 | 5,397 | Disclosed only for warehouses and standalone branches. | |
| GRI 303-4 | Water discharge | Liter | na | na | na | The company contracts external agencies to review wastewater values for warehouses. | |
| GRI 306: Waste 2020 | |||||||
| GRI 306-2 | Management of significant waste related impacts | No unit | 13.02 | 7.32 | 8.82 | ||
| GRI 306-4 | Wasted diverted from disposal | Ton | na | 165.35 | 198.52 | ||
| Hazadous waste | Ton | na | na | na | |||
| Preparation for reuse | Ton | na | na | na | |||
| Recycling | Ton | na | 165.35 | 198.52 | |||
| Other recovery operations | Ton | na | na | na | |||
| Non-hazadous waste | Ton | na | na | na | |||
| Preparation for reuse | Ton | na | na | na | |||
| Recycling | Ton | na | 165.35 | 198.52 | |||
| Other recovery operations | Ton | na | na | na | |||
| GRI 306-5 | Wasted directed to disposal | Ton | 13.02 | 7.32 | 28.82 | ||
| Hazadous waste | Ton | na | na | na | |||
| Incineration with energy recovery | Ton | na | na | na | |||
| Incineration without energy | Ton | na | na | na | |||
| Landfilling | Ton | 13.02 | 7.32 | 8.82 | |||
| Disposal by other methods | Ton | na | na | 20.00 | |||
| Non-hazadous waste | Ton | na | na | na | |||
| Incineration with energy recovery | Ton | na | na | na | |||
| Incineration without energy | Ton | na | na | na | |||
| E5 Greenhouse Gas Management | |||||||
| E5.1C | GRI 3-3 | Greenhouse Gas Management Plan | Yes/No | na | na | Yes | |
| E5.2C | GRI 305-1 | Direct greenhouse gas emissions, Scope 1 | Tons of carbon dioxide equivalent | na | 99.54 | 101.58 | EF = 2,049.8134 |
| E5.2C | GRI 305-2 | Indirect greenhouse gas emissions from energy use, Scope 2 | Tons of carbon dioxide equivalent | na | 3,435.28 | 4,252.94 | EF =0.49999 |
| E5.3C | Verification of greenhouse gas emissions data by external agencies | Yes/No | No | No | No | ||
| E5.4R | GRI 3-3 | Greenhouse gas management targets | Tons of carbon dioxide equivalent | na | na | Scope 1 = 116.31 Scope 2 = 719.95 Total = 836.26 | The company calculates greenhouse gas emissions only for warehouses/HQ and branches that the company has control over, using 2023 as the base year (calculated based on revenue of 1 million baht). |
| E5.5R | GRI 305-1, GRI 305-2 และ GRI 305-3 | Total greenhouse gas emissions from Scope 1, Scope 2, and Scope 3 | Tons of carbon dioxide equivalent | na | na | 366.34 (for Scope 1, collected only from activities involving company transport vehicles and executive vehicles + Scope 2, electricity costs for warehouses and headquarters only) | Currently, the company collects data only for Scope 1 and Scope 2 greenhouse gas emissions for all branches overall. |
| E5.6R | GRI 305-4 | Greenhouse gas emissions per unit (carbon intensity) | Tons of carbon dioxide equivalent/unit | na | 3,534.82 tons (warehouses/headquarters/all branches) 715.68 tons (warehouses/headquarters/controllable branches) which represents a ratio of 0.283 tons per revenue | 4,354.52 tons (warehouses/headquarters/all branches) 759.89 tons (warehouses/headquarters/controllable branches) which represents a ratio of 0.244 tons per revenue | |
| COM-E3 Climate change risk | |||||||
| COM-E3.1 | Climate Change Risk Assessment, explaining potential impacts on business operations | Yes/No | na | Yes | Yes | ||
| COM-E3.2 | Goals, plans, and measures to mitigate risks from climate change | Yes/No | na | Yes | Yes | ||
| GRI Disclosures beyond the SET manual | |||||||
| GRI 305-5 | Reduction of GHG emissions | Tons of carbon dioxide equivalent | na | na | 40 | ||
| GRI 305-6 | Emissions of ozone-depleting substances (ODS) | Tons of chlorofluorocarbon equivalent | na | na | na | ||
| GRI 305-7 | Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions | Kilograms | na | na | na | Due to the company's various operations, no emissions of nitrogen oxides, sulfur oxides, and other air pollutants were found. | |
| E1 Environmental Management Policy and Compliance with Environmental Management Standards | |||||||
| E1.1C | GRI 3-3 | Environmental management policy and practices | Yes/No | na | Yes | Yes | |
| E1.2C | Number of cases or incidents violating laws or creating environmental impacts with explanation of corrective measures | Number of cases | na | na | 0 | ||
| E1.3R | Value of damages or fines resulting from violations of laws or creating environmental impacts | Baht | na | na | 0 | ||
| E1.4R | Compliance with international principles and standards regarding energy management | Yes/No | na | na | na | ||
| E1.5R | Compliance with international principles and standards regarding water management | Yes/No | na | na | Yes | ||
| E1.6R | Compliance with international principles and standards regarding waste and garbage management | Yes/No | na | na | Yes | ||
| E1.7R | Compliance with international principles and standards regarding greenhouse gas management or climate change | Yes/No | na | na | Yes | ||
| GRI Disclosures beyond the SET manual | |||||||
| GRI 3: Material Topics 2021 | |||||||
| GRI 3-3 | Management of material topics | Yes/No | na | Yes | Yes | ||
| COM-E1 Environmentally Friendly Products | |||||||
| COM-E1.1 | Policies and practices regarding prevention of contamination or leakage from production processes | Yes/No | na | na | na | ||
| COM-E1.2 | Impact assessment and life cycle of products | Yes/No | na | na | na | ||
| COM-E1.3 | Percentage of sales of environmentally friendly products (eco products) to total product sales | % | na | na | 0 | ||
| Suggested indicators for additional data collection (if any) | |||||||
| Eco-Friednly Product | SKU | 0 | 0 | 0 | |||
| GRI Disclosures beyond the SET manual | |||||||
| GRI 301: Materials 2016 | |||||||
| GRI 301-1 | Materials used by weight or volume | Kilograms | na | na | 0 | ||
| GRI 301-2 | Recycled input materials use | % | na | na | 0 | ||
| GRI 301-3 | Reclaimed products and their packaging materials | % | na | na | na | Will be executed in 2027 | |
| COM-E2 Eco- friendly packaging usage | |||||||
| COM-E2.1 | GRI 301-1 | Total weight of reusable packaging | Kilograms | na | na | 0 | |
| COM-E2.1 | GRI 301-1 | Amount of reusable packaging by type | Kilograms | na | na | 0 | |
| COM-E2.1 | GRI 301-1 | Total weight of recyclable packaging | Kilograms | na | na | 0 | |
| COM-E2.1 | GRI 301-1 | Amount of recyclable packaging by type | Kilograms | na | na | 0 | |
| COM-E2.1 | GRI 301-1 | Total weight of single-use packaging Reduced | Kilograms | na | na | 0 | |
| COM-E2.1 | GRI 301-1 | Amount of single-use packaging by type | Kilograms | na | na | 0 | |
| COM-E2.2 | GRI 301-2 | Percentage of packaging with recycled materials as a component | % | na | na | 0 | |
| COM-E2.3 | % | Percentage of biodegradable packaging | na | na | 0 | ||
| Suggested indicators for additional data collection (if any) | |||||||
| Number of SKUs with reduced plastic wrapping | SKU | na | na | 8 | |||
| Number of recycled paper tags used | Pieces | na | na | na | |||
| GRI Disclosures beyond the SET manual | |||||||
| GRI 301: Materials 2016 | |||||||
| GRI 301-1 | Materials used by weight or volume | Kilograms | na | na | na | ||
| GRI 301-3 | Products that have been returned and their packaging materials | % | na | na | na | Will be executed in 2027 | |
Social Dimension
| SET | GRI | Data | Performance Results | ||||
|---|---|---|---|---|---|---|---|
| Unit | 2022 | 2023 | 2024 | note | |||
| S3 Customer/Consumer Responsibility | |||||||
| Consumer Rights | |||||||
| S3.1C | GRI 3-3 | Data Privacy Policy for Customers | Yes/No | Yes | Yes | Yes | |
| S3.2C | GRI 418 | Number of Customer Data Breaches with Remedial Actions | Number of cases | 0 | 0 | 0 | |
| S3.3C | GRI 418 | Number of Consumer Rights Violation Cases/Complaints with Corrective Measures | Number of cases | na | na | 21 | |
| S3.4R | Company's Customer/Consumer Complaint Channels | Yes/No | Yes | Yes | Yes | ||
| S3.5R | Customer Satisfaction Improvement Plan | Yes/No | No | No | No | The Customer Satisfaction Development Plan is expected to be completed in 2025 | |
| S3.6R | Customer Satisfaction Development Targets | Yes/No | No | Yes | Yes | A target has been set for measuring customer satisfaction, requiring a satisfaction level of more than 85%, based on the annual customer satisfaction survey conducted once per year. | |
| S3.7R | Customer Satisfaction Assessment Results | Yes/No | No | Yes | Yes | In 2024, the customer satisfaction score was 85%. | |
| Responsible Marketing and Advertising | |||||||
| S3.8R | Ethical Marketing and Advertising Guidelines | Yes/No | No | No | Yes | ||
| S3.9R | T'ransparency in Communicating Product/Service Impacts | Yes/No | No | No | No | Currently in progress, expected to be disclosed in 2025 | |
| GRI Disclosures beyond SET Guidelines | |||||||
| GRI 416: Customer Health and Safety 2016 | |||||||
| GRI 416-1 | Assessment of the health and safety impacts of product and service categories | Yes | Yes | Yes | |||
| GRI 416-2 | Incidents of non-compliance concerning the health and safety impacts of products and services | 0 | 0 | 0 | |||
| S4 Corporate Social Responsibility (CSR) | |||||||
| S4.1C | Policy for Community Development and Engagement (Affected Communities) | Yes/No | Yes | Yes | Yes | ||
| S4.2C | GRI 413-1 | Community Development and Engagement Plan (Affected Communities) | Yes/No | na | na | Yes | |
| S4.3C | Number of Community Disputes with Remedial Measures | Number of cases | 0 | 0 | 0 | ||
| S4.4R | Community Development and Engagement Targets (Affected Communities) | Yes/No | na | na | Yes | ||
| S4.5R | Benefits from Community Development/Support Initiatives | Yes/No | Yes | Yes | Yes | ||
| S4.6R | Total Expenditure on Community Development/Support Programs | Million Baht (MB) | No | 4,710,264.28 | 5,631,902.38 | ||
| GRI Disclosures beyond SET Guidelines | |||||||
| GRI 413: Local Communities (2016) | |||||||
| GRI 413-1 | Operations with local community engagement, impact assessments, and development programs | na | na | na | |||
| GRI 413-2 | Operations with significant actual and potential negative impacts on local communities | 0 | 0 | 0 | |||
| SET | GRI | 2022 | 2023 | 2024 | Notes | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Male | Female | Total | Male | Female | Total | Male | Female | Total | ||||||
| S1 Fair Labor Practices | ||||||||||||||
| S1 Human Rights | ||||||||||||||
| S1.1C | Human Rights Policy and Practices | Yes/No | No | Yes | Yes | |||||||||
| S1.2R | Comprehensive Human Rights Risk Assessment in Business Operations with Preventive Measures | Yes/No | No | No | No | |||||||||
| S1.3R | Number of Human Rights Violation Incidents with Remediation and Mitigation Measures | Number of cases | - | - | - | |||||||||
| S2 Ethical Treatment of Workers | ||||||||||||||
| Hiring Practices | ||||||||||||||
| S2.1C | Number of Employees by Gender, Age, Position Level, and Geographic Origin | |||||||||||||
| GRI 401 | Total Number of Employees | People | 119 | 726 | 845 | 153 | 878 | 1,031 | 174 | 1,038 | 1,212 | |||
| GRI 2-7 | Employees by Geographic Origin | |||||||||||||
| Bangkok and Metropolitan Area | People | 78 | 438 | 516 | 104 | 537 | 641 | 114 | 606 | 720 | ||||
| Northern Region | People | 13 | 32 | 45 | 17 | 37 | 54 | 16 | 52 | 68 | ||||
| Central Region | People | 12 | 53 | 65 | 11 | 66 | 77 | 17 | 102 | 119 | ||||
| Northeastern Region | People | 6 | 81 | 87 | 10 | 98 | 108 | 12 | 102 | 114 | ||||
| Southern Region | People | 5 | 71 | 76 | 5 | 83 | 88 | 8 | 111 | 119 | ||||
| Eastern Region | People | 5 | 51 | 56 | 6 | 57 | 63 | 7 | 65 | 72 | ||||
| Foreign Countries | People | 5 | 16 | 21 | 7 | 21 | 28 | 8 | 21 | 29 | ||||
| Thai | People | 114 | 710 | 824 | 146 | 857 | 1,003 | 166 | 1,017 | 1,183 | ||||
| Myanmar | People | 5 | 16 | 21 | 6 | 20 | 26 | 7 | 20 | 27 | ||||
| Cambodia | People | - | - | - | - | - | - | - | - | - | ||||
| Laos | People | - | - | - | 1 | 1 | 2 | 1 | 1 | 2 | ||||
| Other Countries | People | - | - | - | - | - | - | - | - | - | ||||
| GRI 2-7 | Total Number of Contract Employees (including all contractors and employees with special employment contracts) | |||||||||||||
| Thailand | People | - | - | - | - | 2 | 2 | - | 2 | 2 | ||||
| Thai | People | - | - | - | - | 2 | 2 | - | 2 | 2 | ||||
| Myanmar | People | - | - | - | - | - | - | - | - | - | ||||
| Cambodia | People | - | - | - | - | - | - | - | - | - | ||||
| Laos | People | - | - | - | - | - | - | - | - | - | ||||
| Others | People | - | - | - | - | - | - | - | - | - | ||||
| GRI 2-7 | Employee Types | |||||||||||||
| Total Number of Permanent Employees | People | 119 | 726 | 845 | 153 | 878 | 1,031 | 174 | 1,038 | 1,212 | ||||
| Number of Temporary Employees | People | - | - | - | - | - | - | - | - | - | ||||
| Number of Part-Time Employees | People | - | - | - | - | - | - | - | - | - | ||||
| Employees Classified by Position Level | ||||||||||||||
| GRI 2-9 | Senior Management Level | People | 2 | 4 | 6 | 3 | 5 | 8 | 2 | 5 | 7 | |||
| Percentage of Employees by Job Level | % | 33.33 | 66.67 | 37.50 | 62.50 | 28.57 | 71.43 | |||||||
| GRI 405-1 | Percentage of Senior Management from Total Employees | % | 71.00 | 78.00 | 58.00 | |||||||||
| GRI 2-9 | Middle Management Level | People | 3 | 15 | 18 | 4 | 16 | 20 | 6 | 18 | 24 | |||
| Percentage of Employees by Job Level | % | 16.67 | 83.33 | 20.00 | 80.00 | 25.00 | 75.00 | |||||||
| GRI 405-1 | Percentage of Middle Management from Total Employees | % | 2.13 | 1.94 | 1.98 | |||||||||
| GRI 2-9 | Operational Management Level | People | 114 | 707 | 821 | 146 | 857 | 1,003 | 166 | 1,015 | 1,181 | |||
| Percentage of Employees by Job Level | % | 13.89 | 86.11 | 14.56 | 85.44 | 14.06 | 85.94 | |||||||
| GRI 405-1 | Percentage of Operational Management from Total Employees | % | 97.16 | 97.28 | 97.44 | |||||||||
| GRI 405-1 | Employees by Age: | |||||||||||||
| Under 30 Years | People | 60 | 335 | 395 | 71 | 365 | 436 | 92 | 472 | 564 | ||||
| Percentage of Employees by Age Group | % | 15.19 | 84.81 | 16.28 | 83.72 | 16.31 | 83.69 | |||||||
| Percentage of Senior Management from Total Employees | % | 46.75 | 42.29 | 46.53 | ||||||||||
| Aged 30-50 Years | People | 58 | 366 | 424 | 79 | 468 | 547 | 79 | 526 | 605 | ||||
| Percentage of Employees by Age Group | % | 13.68 | 86.32 | 14.44 | 85.56 | 13.06 | 86.94 | |||||||
| Percentage of Senior Management from Total Employees | % | 50.18 | 53.06 | 49.92 | ||||||||||
| Over 50 Years | People | 1 | 25 | 26 | 3 | 45 | 48 | 3 | 40 | 43 | ||||
| Percentage of Employees by Age Group | % | 3.85 | 96.15 | 6.25 | 93.75 | 6.98 | 93.02 | |||||||
| Percentage of Senior Management from Total Employees | % | 3.08 | 4.66 | 3.55 | ||||||||||
| S2.2C | GRI 405-1 | Number of Disabled and/or Elderly Employees | People | 3 | 11 | 14 | 5 | 10 | 15 | 7 | 9 | 16 | ||
| S2.2C | Number of Disabled Employees | People | 3 | 10 | 13 | 5 | 7 | 12 | 7 | 6 | 13 | |||
| S2.2C | Number of Elderly Employees | People | - | 1 | 1 | - | 3 | 3 | - | 3 | 3 | |||
| Employee Compensation | ||||||||||||||
| S2.3C | GRI 405-2 | Total Employee Compensation | Baht (THB) | 199,400,019.71 | 270,277,082.17 | 330,978,620.13 | ||||||||
| S2.4C | % of Employees Who Are Members of Provident Fund | % | 15.00 | 14.00 | 14.00 | |||||||||
| S2.5R | Compensation Differences by Gender | Female-to-Male Ratio | NA | 0.91 : 1 | 0.87 : 1 | |||||||||
| Occupational Health, Safety and Working Environment | ||||||||||||||
| S2.12C | GRI 403-1 | Safety, Occupational Health, and Workplace Environment Development Plans and Activities | Yes/No | Yes | Yes | Yes | ||||||||
| Work-Related Fatal Injuries | ||||||||||||||
| S2.13C | GRI 403 | Number of work-related injury/fatality cases | Times | - | 2 | 3 | ||||||||
| Work-related illness statistics | People | - | - | - | ||||||||||
| Employees | People | - | - | - | ||||||||||
| Contractors | People | - | - | - | ||||||||||
| Work-related fatality statistics | People | - | - | - | ||||||||||
| Employees | People | - | - | - | ||||||||||
| Contractors | People | - | - | - | ||||||||||
| Work-related injury statistics (no lost time) | People | - | 1 | 2 | ||||||||||
| Employees | People | - | 1 | 2 | ||||||||||
| Contractors | People | - | - | - | ||||||||||
| Work-related injury statistics (lost time) | People | - | 1 | 1 | ||||||||||
| Employees | People | - | 1 | 1 | ||||||||||
| Contractors | People | - | - | - | ||||||||||
| Number of lost-time work injury cases | Times | - | 1 | 1 | ||||||||||
| S2.14R | Occupational health, safety and work environment improvement targets | No unit | Yes | Yes | Yes | |||||||||
| S2.15R | GRI 403-9 | Lost Time Injury Frequency Rate: LTIFR | (Number of lost time injuries × 1,000,000) / Total hours worked | - | 0 | 0 | ||||||||
| COM-S1 Respect for Diversity and Equality | ||||||||||||||
| COM-S1.1 | GRI 405-1 | Policy and Practices on Respecting Diversity and Equality (within organization and supply chain without discrimination by gender, age, nationality, disability, religion, etc.) | Yes/No | na | Yes | Yes | ||||||||
| COM-S1.2 | GRI 405-1 | Employee Data by Gender and Nationality | ||||||||||||
| Total employees (by gender) | People | 119 | 726 | 845 | 153 | 878 | 1,031 | 174 | 1,038 | 1,212 | ||||
| Thai | People | 114 | 710 | 824 | 146 | 857 | 1,003 | 166 | 1,017 | 1,183 | ||||
| Myanmar | People | 5 | 16 | 21 | 6 | 20 | 26 | 7 | 20 | 27 | ||||
| Cambodian | People | - | - | - | - | - | - | - | - | - | ||||
| Laotian | People | - | - | - | 1 | 1 | 2 | 1 | 1 | 2 | ||||
| Others | People | - | - | - | - | - | - | - | - | - | ||||
| COM-S1.3 | GRI 405-1 | Number of incidents/complaints (re: rights violation, inequality, unfair labor practices with corrective/remedial actions) | Number of Cases | - | - | - | ||||||||
| COM-S2 Women's Workforce Empowerment | ||||||||||||||
| COM-S2.1 | GRI 405-1 | Policy and Practices on Gender Equality and Women's Empowerment in the Workplace | Yes/No | na | na | na | ||||||||
| COM-S2.2 | GRI 405-1 | Female Employee Data by Position Level: | ||||||||||||
| Total number of female employees | People | - | 726 | 726 | - | 878 | 878 | - | 1,038 | 1,038 | ||||
| Senior Management Level | People | - | 4 | 4 | - | 5 | 5 | - | 5 | 5 | ||||
| Middle Management Level | People | - | 15 | 15 | - | 16 | 16 | - | 18 | 18 | ||||
| Operational Level | People | - | 707 | 707 | - | 857 | 857 | - | 1,015 | 1,015 | ||||
| GRI Disclosures beyond the SET manual | ||||||||||||||
| GRI 401: Employment 2016 | ||||||||||||||
| GRI 401-1 | New Hires and Turnover Rate | |||||||||||||
| New Employee Hiring | ||||||||||||||
| Total number of new employees | People | 134 | 553 | 687 | 164 | 597 | 761 | 160 | 622 | 782 | ||||
| New hire rate (% of total workforce) | % | 15.86 | 65.44 | 81.30 | 15.91 | 57.90 | 73.81 | 13.20 | 51.32 | 64.52 | ||||
| New hires by location: | ||||||||||||||
| Thailand | People | 134 | 553 | 687 | 163 | 596 | 759 | 159 | 620 | 779 | ||||
| Percentage of total employees | % | 15.86 | 65.44 | 81.30 | 15.81 | 57.81 | 73.62 | 13.12 | 51.16 | 64.27 | ||||
| Other countries | People | - | - | - | 1 | 1 | 2 | 1 | 2 | 3 | ||||
| % of total employees | % | - | - | - | 0.10 | 0.10 | 0.19 | 0.08 | 0.17 | 0.25 | ||||
| New hires by age group: | ||||||||||||||
| < 30 years | People | 98 | 405 | 503 | 108 | 413 | 521 | 133 | 444 | 577 | ||||
| % of total employees | % | 11.60 | 47.93 | 59.53 | 10.48 | 40.06 | 50.53 | 10.97 | 36.63 | 47.61 | ||||
| 30-50 years: | People | 36 | 148 | 184 | 56 | 184 | 240 | 27 | 177 | 204 | ||||
| % of total employees | % | 4.26 | 17.51 | 21.78 | 5.43 | 17.85 | 23.28 | 2.23 | 14.60 | 16.83 | ||||
| >50 years | People | - | - | - | - | - | - | - | 1 | 1 | ||||
| % of total employees | % | - | - | - | - | - | - | - | 0.08 | 0.08 | ||||
| GRI 401-2 | Benefits for Permanent Employees Only | |||||||||||||
| Life insurance | Yes/No | Office locations only | Office locations only | Office locations only | ||||||||||
| Health insurance | Yes/No | Office locations only | Office locations only | Office locations only | ||||||||||
| Disability protection and benefits | Yes/No | Office locations only | Office locations only | Office locations only | ||||||||||
| Parental leave | Yes/No | Yes | Yes | Yes | ||||||||||
| Retirement benefits | Yes/No | Yes | Yes | Yes | ||||||||||
| Stock ownership | Yes/No | No | No | No | ||||||||||
| GRI 401-3 | Maternity Leave | |||||||||||||
| Employees eligible for maternity/parental leave | People | - | 726 | 726 | - | 878 | 878 | - | 1,038 | 1,038 | ||||
| Employees who utilized maternity/parental leave | People | - | 27 | 27 | - | 20 | 20 | - | 31 | 31 | ||||
| Employees who returned to work after maternity/parental leave | People | - | 24 | 24 | - | 17 | 17 | - | 24 | 24 | ||||
| Employees who returned to work after maternity/parental leave and remained employed for at least 1 year | People | - | 19 | 19 | - | 9 | 9 | - | - | - | ||||
| % of Employees Returning to Work After Utilizing Maternity/Parental Leave Benefits | % of Employees Who Utilized Full Maternity/Parental Leave Entitlements | - | 89.00 | 89.00 | - | 85.00 | 85.00 | - | 77.00 | 77.00 | ||||
| GRI 405: Diversity and Equal Opportunity 2016 | ||||||||||||||
| GRI 405-1 | Workforce Diversity in Supervisory and Organizational Staff | |||||||||||||
| Proportion of Female Employees | % | 85.90 | 85.20 | 86.00 | ||||||||||
| Proportion of Female Employees in Senior Management | % | 67.00 | 63.00 | 71.00 | ||||||||||
| Proportion of Female Employees in Middle Management | % | 83.00 | 80.00 | 75.00 | ||||||||||
| Proportion of Female Employees in Operational Management | % | 86.00 | 85.00 | 86.00 | ||||||||||
| Number of female employees in revenue-generating management roles | People | na | na | na | Cannot be clearly separated - includes both direct and indirect revenue generation | |||||||||
| Proportion of female employees in revenue-generating departments (e.g., Product Planning & Distribution, Marketing, Sales & Operations, Strategic Development) | % | na | na | na | ||||||||||
| Total number of board members | People | 4 | 5 | 5 | ||||||||||
| Proportion of female board members | % | 40.00 | 50.00 | 50.00 | ||||||||||
| GRI 405-2 | Average Salary | |||||||||||||
| Senior Management Level (Base Salary Only) | Baht (THB) | na | 24,674,286 | 26,158,235 | ||||||||||
| Average base salary | Baht / Person | na | 3,084,286 | 3,736,891 | ||||||||||
| Total base salary | Baht (THB) | na | 19,313,434 | 24,771,388 | ||||||||||
| Middle Management Level (Base Salary Only) | Baht / Person | na | 965,672 | 1,032,141 | ||||||||||
| Average base salary | Baht (THB) | na | 23,776,545 | 30,334,438 | ||||||||||
| Total base salary | Baht / Person | na | 269,469 | 232,418 | ||||||||||
| Other Positions total salary | Baht (THB) | na | na | na | ||||||||||
| Other Positions average salary | Baht / Person | na | na | na | ||||||||||
| Female-to-male average salary ratio | ||||||||||||||
| Senior management total base salary | - | na | na | na | 1 | 1 | ||||||||
| Middle management total base salary | - | na | na | na | 2 | 2 | ||||||||
| Operational management total compensation | - | na | na | na | 1 | 1 | ||||||||
| Other positions total salary | - | na | na | na | - | - | - | - | - | - | ||||
| GRI 403 Occupational Health and Safety 2018 | ||||||||||||||
| GRI 403-8 | Employees Covered by Occupational Health and Safety Management System | |||||||||||||
| Permanent Employees Covered by OHS Management System | ||||||||||||||
| Number of Employees Covered by OHS Management System | People | 845 | 1,031 | 1,212 | ||||||||||
| % of Employees Covered by OHS Management System | % | 100.00 | 100.00 | 100.00 | ||||||||||
| Number of employees covered by OHS management system and audited internally | People | na | na | na | ||||||||||
| % of employees covered by OHS management system and audited internally | % | na | na | na | ||||||||||
| Number of employees covered by OHS management system with external certification/audit | People | na | na | na | ||||||||||
| Contractors/third-party workers covered by OHS management system | ||||||||||||||
| Number of contractors/third-party workers covered by OHS management system | People | na | na | na | ||||||||||
| % of contractors/third-party workers covered by OHS management system | % | na | na | na | ||||||||||
| Number of contractors/third-party workers covered by OHS management system and internally audited | People | na | na | na | ||||||||||
| % of contractors/third-party workers covered by OHS management system and internally audited | % | na | na | na | ||||||||||
| Number of contractors/third-party workers covered by OHS management system with external certification/audit | People | na | na | na | ||||||||||
| % of contractors/third-party workers covered by OHS management system with external certification/audit | % | na | na | na | ||||||||||
| GRI 403-10 | Work-Related Illnesses and Occupational Diseases | |||||||||||||
| (Definition: "Illness" refers to health impairments, encompassing diseases, ailments, and disorders - these terms are often used interchangeably depending on symptoms and diagnosis.) | ||||||||||||||
| Permanent Employees | People | - | - | - | ||||||||||
| Contract Workers/Third-Party Contractors | People | - | - | - | ||||||||||
| Recordable Work-Related Illness Cases | ||||||||||||||
| Permanent Employees | People | - | - | - | ||||||||||
| Contract Workers/Third-Party Contractors | People | - | - | - | ||||||||||
| S2 Ethical Treatment of Workers | ||||||||||||||
| Employee Development | ||||||||||||||
| S2.6C | Employee Development Programs/Activities | Yes/No | Yes | Yes | Yes | |||||||||
| S2.7C | GRI 404-1 | Average training hours per employee | Hours /person / year | 1 | 9 | 9 | ||||||||
| S2.8R | GRI 404-3 | Employee development plan as part of annual performance evaluation | Yes/No | na | na | na | ||||||||
| S2.9R | Employee development targets | Yes/No | Yes | Yes | Yes | |||||||||
| S2.10R | Employee development expenditure | Million baht (MB) | 0 | 1 | 1 | |||||||||
| S2.11R | Benefits gained by employees and/or organization from development programs | Yes/No | Yes | Yes | Yes | |||||||||
| Employee Engagement and Participation Promotion | ||||||||||||||
| S2.16C | Employee Engagement and Retention Plan | Yes/No | Yes | Yes | Yes | |||||||||
| S2.17C | Voluntary turnover rate (%) | % | 53.30 | 41.60 | 30.00 | |||||||||
| S2.18C | Number of major labor disputes with corrective actions | Number of cases | - | - | - | |||||||||
| S2.19R | Employee engagement and retention targets | Yes/No | Yes | Yes | Yes | |||||||||
| S2.20R | Employee engagement survey results | Yes/No | Yes | Yes | Yes | |||||||||
| S2.21R | GRI 407 | Employee collective bargaining on benefits and welfare | Yes/No | Yes | Yes | Yes | ||||||||
| Additional KPIs Collected | ||||||||||||||
| Number of employees surveyed | People | 75 | 547 | 622 | 81 | 720 | 801 | 104 | 769 | 873 | ||||
| Employee satisfaction score/rating | % | 77.10 | 81.00 | 80.60 | 83.10 | 86.05 | 85.70 | 80.50 | 83.20 | 82.90 | ||||
| Employee satisfaction survey coverage rate | % | 63.00 | 75.34 | 73.61 | 52.94 | 82.00 | 77.69 | 59.77 | 74.08 | 72.03 | ||||
| GRI Disclosures beyond the SET manual | ||||||||||||||
| GRI 404: Training and Education 2016 | ||||||||||||||
| GRI 404-2 | Employee Skill Development Programs Retirement/Employment Termination Preparation Initiatives | |||||||||||||
| Types and scope of implemented programs | Yes/No | No | No | Yes | ||||||||||
| Work facilitation programs and Retirement/employment termination preparation programs | Yes/No | No | No | Yes | ||||||||||
Governance and Economic Dimension
Governance and Economic Dimension
| SET | GRI | Data | Performance Results | ||||
|---|---|---|---|---|---|---|---|
| Unit | 2022 | 2023 | 2024 | note | |||
| G1 Board Composition | |||||||
| Board Structure | |||||||
| G1.1C | Individual Board Member Profiles | Yes/No | Yes | Yes | Yes | ||
| G1.2C | 2-9 | Total Number of Board Members | People | 10 | 10 | 10 | |
| G1.2C | 2-9 | Number of Executive Directors | People | 8 | 9 | 7 | |
| G1.3C | 2-9 | Number of Independent Directors | People | 4 | 4 | 4 | |
| G1.4C | 2-9 | Number of Non-Executive Directors (excluding Independent Directors) | People | 1 | 1 | 1 | |
| G1.5C | 405-1 | Number of Female Directors | People | 4 | 5 | 5 | |
| G1.6C | 2-9 | Chairman is an Independent Director | Yes/No | Yes | Yes | Yes | |
| G1.7C | 2-11 | Chairman and Managing Director are not the same person | Yes/No | Yes | Yes | Yes | |
| G1.8C | Number of independent directors in each sub-committee | ||||||
| Audit Committee | People | 3 | 3 | 3 | |||
| Nomination and Remuneration Committee | People | 2 | 2 | 2 | |||
| Corporate Governance and Sustainability Development Committee | People | No | No | 3 | |||
| Executive Committee | People | 0 | 0 | 0 | |||
| G1.9C | Chair of each sub-committee is an independent director | ||||||
| Audit Committee | Yes/No | Yes | Yes | Yes | |||
| Risk Management Committee | Yes/No | Yes | Yes | Yes | |||
| Nomination and Remuneration Committee | Yes/No | Yes | Yes | Yes | |||
| Corporate Governance and Sustainable Development Committee | Yes/No | No | No | Yes | |||
| Executive Committee | Yes/No | No | No | No | |||
| G1.10C | 2-9 | Tenure of Individual Directors | |||||
| Warapatr Todhanakasem, PH.D. | Year | 1 | 2 | 3 | |||
| Assoc. Prof. Somchai Supattarakul, PH.D. | Year | 1 | 2 | 3 | |||
| Miss Vasana Thieansirisak | Year | 1 | 2 | 3 | |||
| Sittiphol Viboonthanakul , PH.D. | Year | 1 | 0 | 0 | |||
| Assoc. Prof. Wannee Taechoyotin, PH.D. | Year | 0 | 1 | 2 | |||
| Mr. Sa-nga Boonsongkor | Year | 1 | 2 | 3 | |||
| Mr. Somchai Boonsongkorh | Year | 1 | 2 | 3 | |||
| Miss Monthana Asavametha | Year | 1 | 2 | 3 | |||
| Miss Natha Boonsongkroh | Year | 1 | 2 | 3 | |||
| Mr. Achira Boonsongkor | Year | 1 | 2 | 3 | |||
| Miss Supharada Rojwattana | Year | 1 | 2 | 3 | |||
| Board Roles and Responsibilities | |||||||
| G1.11C | Number of Board Meetings | Times | 11 | 8 | 6 | ||
| G1.11C | Number of Board Meeting Attendees | % | 100% | 100% | 100% | ||
| Average Number of Attendees per Board Meeting | Persons | 10 | 10 | 10 | |||
| G1.12C | Board Performance Results | Yes/No | Yes | Yes | Yes | ||
| G1.13C | Number of Audit Committee Meetings | Times | 6 | 6 | 4 | ||
| G1.14C | Audit Committee Performance Results | Yes/No | Yes | Yes | Yes | ||
| G1.15C | Number of Subcommittee Meetings (per committee) | ||||||
| Audit Committee | Times | 6 | 4 | 4 | |||
| Risk Management Committee | Times | 2 | 2 | 2 | |||
| Nomination and Remuneration Committee | Times | 2 | 3 | 2 | |||
| Corporate Governance and Sustainability Development Committee | Times | 0 | 0 | 2 | |||
| Executive Committee | Times | 9 | 12 | 12 | |||
| G1.16C | Performance Results of Each Subcommittee | Yes/No | Yes | Yes | Yes | ||
| G1.17R | Succession Plan Implementation Results | Yes/No | No | Yes | Yes | ||
| Board Recruitment | |||||||
| G1.18C | Policy and Criteria for Selecting Directors with Qualifications Aligned with Corporate Strategy | Yes/No | No | Yes | Yes | ||
| G1.19C | Analysis of Directors’ Skills and Experience Based on Business Nature | Yes/No | No | Yes | Yes | ||
| G1.20C | Profile of the newly appointed directors | Yes/No | Yes | Yes | Yes | ||
| Remuneration of Directors and Senior Executives | |||||||
| G1.21C | 2-19 | Policy and Criteria for Director Remuneration Payment | Yes/No | No | Yes | Yes | |
| G1.22C | 2-19 | Individual Director Remuneration Amount | |||||
| Warapatr Todhanakasem, PH.D. | Baht (THB) | 880,000 | 800,000 | 853,000 | |||
| Assoc. Prof. Somchai Supattarakul, PH.D. | Baht (THB) | 730,000 | 660,000 | 934,000 | |||
| Sittiphol Viboonthanakul , PH.D. | Baht (THB) | 730,000 | 300,000 | 0 | |||
| Miss Vasana Thieansirisak | Baht (THB) | 670,000 | 670,000 | 954,000 | |||
| Assoc. Prof. Wannee Taechoyotin, PH.D. | Baht (THB) | 0 | 310,000 | 982,000 | |||
| G1.23C | 2-19 | Non-monetary Remuneration of Directors | Yes/No | No | No | No | |
| G1.24C | 2-19 | Policy and Criteria for Executive Remuneration Payment | Yes/No | No | Yes | Yes | |
| G1.25C | 2-19 | Total Executive Remuneration | Baht (THB) | 19.4 million baht in salaries and bonuses (6 persons) | 30.97 million baht in salaries and bonuses (8 persons) | 33.55 million baht in salaries and bonuses (7 persons) | |
| G1.26R | 2-19 | Other Remuneration and Long-term Benefits for Executives | Yes/No | Yes | Yes | Yes | |
| Director Development | |||||||
| G1.27C | Policy on Board Development Plan | Yes/No | No | Yes | Yes | ||
| G1.28R | Individual Director Development Performance Results | Yes/No | No | Yes | Yes | ||
| Performance Evaluation of the Board of Directors and Executives | |||||||
| G1.29C | 2-18 | Criteria for Board Performance Evaluation | Yes/No | Yes | Yes | Yes | |
| G1.30C | 2-18 | Overall Board Performance Evaluation Results | Yes/No | No | Yes | Yes | |
| G1.31C | 2-18 | Performance Evaluation Results for Each Sub-Committee | Yes/No | No | Yes | Yes | |
| G1.32R | 2-18 | Individual Director Performance Evaluation Results | Yes/No | No | Yes | Yes | |
| G1.33R | 2-18 | Performance Evaluation Criteria for the Managing Director | Yes/No | Yes | Yes | Yes | |
| Business Ethics | |||||||
| G1.34C | Business Ethics (Code of Conduct) | Yes/No | Yes | Yes | Yes | ||
| G1.35C | Anti-Corruption Policy and Guidelines | Yes/No | Yes | Yes | Yes | ||
| G1.36C | Number of business ethics or corruption violations, along with corrective measures | Number of cases | na | na | 7 | ||
| G1.37C | Whistleblowing and Complaint Handling Policy | Yes/No | Yes | Yes | Yes | ||
| G1.38R | Measures to Prevent Business Ethics Violations | Yes/No | No | Yes | Yes | ||
| GRI Disclosures beyond the SET Guidelines | |||||||
| 205-1 | Operations assessed for risks related to corruption | Yes/No | na | Yes | Yes | ||
| 205-2 | Anti-corruption policy and procedure communications and training | Number of persons | na | na | 258 | ||
| 205-3 | Confirmed incidents of corruption and actions take | Number of cases | na | na | 4 | ||
| 206-1 | Legal proceedings for anti-competitive practices, anti-trust violations, and monopolistic conduct | Number of cases | na | na | 0 | ||
| G2 Sustainability Policy and Strategy | |||||||
| G2.1C | 2-22 | Corporate-Level Sustainability Policy and Goals | Yes/No | Yes | Yes | Yes | |
| G2.2R | 3-2 | Organization's Material Sustainability Topics (material topics) | Yes/No | Yes | Yes | Yes | |
| G2.3R | Sustainability Report | Yes/No | No | No | Yes | ||
| G2.4R | Sustainability Performance Disclosure Standards (e.g., GRI Standards) | Yes/No | No | Yes | Yes | ||
| G3 Sustainability Risk Management | |||||||
| G3.1C | Sustainability Risk Management Policy and Practices | Yes/No | No | na | Yes | ||
| G3.2C | ESG Risk Factors and Opportunities | Yes/No | No | Yes | Yes | ||
| G3.3C | Emerging Sustainability Risks with Potential Near-Term Business Impact | Yes/No | No | Yes | Yes | ||
| G3.4C | Business Continuity Management (e.g., Business Continuity Plan - BCP) | Yes/No | Yes | na | Yes | ||
| G3.5R | Sustainability Risk Management Standards | Yes/No | No | Yes | Yes | ||
| G4 Sustainable Supply Chain Management | |||||||
| G4.1C | Sustainable Supply Chain Management Policy and Guidelines | Yes/No | No | No | Yes | ||
| G4.2C | Sustainable Supply Chain Management Plan | Yes/No | na | na | na | ||
| G4.3R | 308-1 | Percentage of new suppliers screened for environmental criteria | % | na | na | 62% | |
| G4.3R | 308-1 | Total number of new suppliers | List | 50 | 58 | 102 | |
| G4.3R | 308-1 | Number of new suppliers screened for environmental criteria | List | na | na | 63 | |
| G4.3R | 414-1 | Percentage of new suppliers screened for social criteria | % | na | na | 62% | |
| G4.3R | 414-1 | Number of new suppliers screened for social criteria | List | na | na | 63 | |
| G4.4R | Supplier Code of Conduct | Yes/No | No | Yes | Yes | ||
| G4.5R | Percentage of key suppliers committed to Supplier Code of Conduct Number of key suppliers committed | % | na | na | 100% | Definition of key suppliers as specified by the company (Tier 1 key suppliers are those with annual purchase value exceeding 10 million baht and providing irreplaceable products) | |
| G4.5R | Number of key suppliers committed | List | na | na | 11 | ||
| G4.5R | Total number of key suppliers | List | na | na | 11 | ||
| GRI Disclosures beyond SET Guidelines | |||||||
| 204-1 | Local Supplier Expenditure Ratio | Ratio | na | na | 99% : 1% | 4 international suppliers and 318 domestic suppliers | |
| 308-1 | New Suppliers Screened Using Environmental Criteria | 0 | 0 | 0 | 0 | ||
| 308-2 | Negative Environmental Impacts in Supply Chain and Mitigation Actions | List | 0 | 0 | 0 | ||
| 414-1 | New Suppliers Screened Using Social Criteria | 0 | na | na | 0 | ||
| 414-2 | Negative Social Impacts in Supply Chain and Remedial Measures | List | na | na | 0 | ||
| COM-G1 Cybersecurity and Personal Data Protection | |||||||
| COM-G1.1 | Cybersecurity and Personal Data Protection Policy and Practices | Yes/No | Yes | Yes | Yes | ||
| COM-G1.2 | Percentage of IT infrastructure certified with cybersecurity standards (e.g., ISO 27001 or equivalent) | % | na | na | na | ||
| COM-G1.2 | Total number of IT infrastructure assets | Project | 2 | 2 | 2 | ||
| COM-G1.2 | Number of IT infrastructure assets certified with cybersecurity standards (e.g., ISO 27001 or equivalent | Project | na | na | na | ||
| COM-G1.3 | Personal Data Protection Measures and Guidelines | Yes/No | Yes | Yes | Yes | ||
| COM-G1.4 | Percentage of employees trained on cybersecurity and personal data protection | % | 100% | 6% | 84% | ||
| COM-G1.4 | Number of employees trained on cybersecurity and personal data protection | Person | 19 | 50 | 275 | ||
| COM-G1.5 | Number of cyberattack incidents and corrective actions taken | Number of Cases | 0 | 0 | 0 | ||
| COM-G1.6 | 418-1 | Number of personal data breaches and remediation measures | Number of Cases | 0 | 0 | 0 | |
| GRI Disclosures beyond SET Guidelines | |||||||
| 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | Number of Cases | 0 | 0 | 0 | ||
| COM-G2 Product Quality and Recalls | |||||||
| COM-G2.1 | Product Quality Management Policy and Practices (aligned with international standards e.g., ISO 9001:2015 or equivalent) | Yes/No | Yes | Yes | Yes | ||
| COM-G2.2 | Product Recall Plan | Yes/No | na | na | na | ||
| COM-G2.3 | Number of product recall incidents with corrective and remedial actions | Number of Cases | na | na | na | ||
| Recommended Additional Indicators | |||||||
| Number of product quality complaints with corrective and remedial actions (moved to Customer Responsibility section) | Times | na | 61 | 136 | |||
| Number of substantiated complaint cases | Number of Cases | na | 61 | 131 | |||
| Percentage of verified complaints successfully resolved | % | na | 100% | 100% | |||
| G5 Innovation Development | |||||||
| G5.1C | Corporate Innovation Development Policy and Practices | Yes/No | na | na | Yes | ||
| G5.2C | Innovation Culture Development and Promotion Process | Yes/No | na | na | Yes | ||
| G5.3C | Innovation Research and Development Expenditure | Baht (THB) | na | na | 30,000,000 | ||
| G5.4R | Benefits Derived from Innovation Development | Yes/No | na | na | Yes | ||